Sensor too close

Ubi Support -

The 3D Camera is too close to the surface

1. You have to place the 3D Camera about 0.6 - 2.1 meters or 30 - 80 inches from the surface as shown below. Please move the 3D Camera farther.


2. The smallest display Ubi can support is 40 inches diagonal. If you display is smaller than 40 inches, please contact and we might have other solutions for you.


3. If want to use Ubi with a reflective surface such as an LCD display, please contact to learn if your sensor will work with LCD display.


Have more questions? Submit a request