Activate Your Ubi

Ubi Support -

--- Announcement ---

Starting from March 16, 2016, we have a new licensing system. Please make sure you have downloaded the latest Ubi from here: http://www.ubi-interactive.com/setup/

If you have activate Ubi on another machine, please return the license to the server first, and then activate on another computer.

If you still have problem activating or transferring your license, please contact us with your entitlement id included.

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Complete all the fields. Copy and paste the activation code provided to you in the license email sent from info@ubi-interactive.com. Include the dashes when typing in the code. You need to be connected to the internet to activate.

Please make sure you have transferred your license if you have already activated Ubi on a different PC.

This is what the license email looks like:

 

Troubleshooting Activation

I see this error message when the activation page opens:

Please ensure that your internet options allow Javascript to run. For detailed instructions, please click here.

Once you have modified your security settings, please restart Ubi and proceed as normal.

 

I click on submit and it's stuck in the loading page:

Please ensure that you are connected to the internet when activating your license. After reconnecting to the internet, please restart Ubi and proceed as normal. If problems persist, contact support.

Have more questions? Submit a request